Although the clinical documentation workshop provides a thorough review of what the insurance company is looking for, some treatment facilities find it difficult to implement the changes needed. This is where a continued partnership with Blossom Therapy & Consulting comes into play. We continue to guide you through implementing the new protocols, work with all staff to make the processes seamless, and make sure EVERYTHING is being completed to the highest standard. You want results and we can provide them!
PARTNERSHIP BENEFITS
We review all precertification documentation, prior to cases being called in. This ensures all the information needed is available and will lead to authorization.
We also review the concurrent review documentation, prior to case being called in, increasing your chance of continued authorization.
Utilization Review Specialists will have their calls randomly audited to make sure they are communicating the information correctly to the insurance company. We also make sure UR staff know how to scrub the chart for information as well as communicate needs to treatment providers.
Continued chart audits addressing deficiencies in group, progress, case management, family, nursing, and medical notes.
Ongoing training with staff to address progress and areas still needing improvement.
Have easy access to Blossom Therapy & Consulting by phone, text, and email for any questions or concerns.